We're happy to announce a new version of Pitcher Impact for iOS, which includes Salesforce's latest mandatory security updates for Connected Apps and External Client Apps (ECAs).

Background

Salesforce has introduced enhanced OAuth 2.0 security standards for all partner applications integrated with their platform, enforcing PKCE (Proof Key for Code Exchange) and Refresh Token Rotation — mechanisms that protect authentication flows from interception and token misuse. This change is mandatory for all Salesforce-connected applications, including Pitcher Impact

What's New in 2.85.1325

Pitcher Impact now fully supports Salesforce's updated OAuth 2.0 requirements:

• PKCE on the authorization code flow used for Salesforce login.
• Refresh Token Rotation, so Pitcher Impact automatically handles rotating refresh tokens issued by Salesforce.

What You Need to Do

Update to Pitcher Impact 2.85.1325 as soon as possible. No manual reconfiguration is required on the Pitcher or Salesforce side as it is applied automatically.

We've released an updated version of Pitcher Impact for iOS with new features.

This release makes call preparation faster by letting your pre-call notes be filled in for you, plus a small polish for Arabic users.

New features

• Auto-filled pre-call notes: Notes can now be added to the pre-call screen automatically when you open the call planner so the relevant information is already there for you to review and edit instead of typing it in by hand.

Thank you.

We've released an updated version of Pitcher Impact for iOS with new features.

• Contact list view for quick visits: Users can now default to a contact list view when recording unplanned quick visits. Configurable via the listOnlyModeForQuickCalls setting.
• Custom calendar error messages: When calendar throws errors, the app now returns specific error codes (e.g., EK_1, EK_2) alongside the system message. This allows custom, translatable error messages per instance. Configurable via the showCustomCalendarErrorMessages setting.

Thank you.

We've released an updated version of Pitcher Impact for iOS with new features and fixes.

• DB reset postponement limits: Backend-triggered database resets can now be postponed a configurable number of times via hideDownloadLaterCounter. Once the limit is reached, the user must accept the reset.
• Custom SSO landing page: SSO login now defaults to the customer-specific SSO option after logout or session timeout, removing the need for manual selection.
• Multilingual native email URL: The nativeEmailURL setting now supports multiple language translations per instance, with fallback to the default language.
• Multilingual email text for content sharing: Content sharing emails now render text in multiple configured languages.
• Time Off Territory in Pitcher Calendar: Fixed an issue where Time Off Territory records created directly in the Salesforce calendar were not appearing in the Pitcher Calendar.
• DB reset counter fix: Fixed an issue where the postponement counter could be bypassed by reopening the app during download.

Please do not hesitate to reach out for any feedback and questions.

Thank you.

We have released a new version of Pitcher Admin with usability improvements.

• Keyword visibility filtering: The User Keywords (Groups) section now correctly display only relevant groups to the admins.
• Instance redirect from email links: Clicking a failed file conversion link in an email now redirects the user to the correct instance and filters the file list to show failed conversions.

Thank you.

We are happy to announce a new release of the Inventory Package, addressing important fixe to improve stability and reliability:

System Error When Loading Large Inventory Data Sets

Fixed a "Too many query rows" error that occurred when the system attempted to retrieve a large volume of inventory records at once. The query has been optimized to prevent this limit from being hit during normal operations.

We've released a new version of Impact Windows on the Windows Store. This update includes new features and improvements.

• Contact list view for quick visits: Users can now automatically switch to a contact list view when recording unplanned quick visits, showing contacts based on Salesforce territory assignments. Configurable via the listOnlyModeForQuickCalls setting.
• Multilingual native email URL: The nativeEmailURL setting now supports multiple language translations per instance, with fallback to the default language.
• DB reset postponement limits: Backend-triggered database resets can now be postponed a limited number of times before the user must accept, preventing indefinite postponement.
• User menu updates: Login/Logout and Instance Selection options relocated to the User tab. A new event handler enables programmatic redirection to instance selection from the UI layer.
• Custom SSO landing page: SSO login can now default to the customer-specific SSO option after logout or session timeout, removing the need for manual selection.

Thank you.

We've released an updated version of Pitcher Impact for iOS with a fix for Impact Live.

Impact Live; screen sharing stability: Fixed a memory issue in the Live module that could cause the UI to become unresponsive during screen sharing sessions. Memory usage during live calls is now back to expected levels.

Please do not hesitate to reach out for any feedback and questions.

Thank you!