new Pitcher Impact iOS v2.85.162 new version is released with new features and fixes.

feature 

• Added support to enable instant call submission with only account/contact selection and post-call form. When it is used, users do not need to start or stop the call via additional button clicks.

fix 

• Detailed account cards are now being displayed for some users who had those missing
• Fixed the issue where it was not possible to identify the duplicated files within the sessions at the getContentsOfSession function
• Bookmarks are now ordered alphabetically for easier navigation

new Pitcher Impact Windows v1.47.0.732 new version is released with new features, fixes, and performance improvements in the WindowsStore!

feature 

1 Search Engine Improvements

Now users can use our new improved search engine to help to find the right customers inside Pitcher. The following search capacities are allowed now:

• Search case insensitive for non-latin alphabet characters like Turkish -> Example: Search for by “orcun” to identify “Orçun"
• Search case insensitive for Diacritic characters -> Example: Search for by “ole” to identify “Öle”.
• Support wild card search without user input -> Example: Search for by “rob will” to identify “Robert Williams"
• Support search for non-ordered strings -> Example: Search “Williams  Robert” to identify  “Robert Williams”

These new enhancements have been introduced across all Pitcher Super App allowing the users to do the improved search anywhere like Detailed Planning, Quick Planning, Home UI, Interactives... by default.

Advanced Search configuration

In addition to the features above, a new Advanced Search configuration can be enabled inside your instance to define a CRM field that extends the search to additional fields like address, type, title, function, segmentation... or any field available inside your Account or Contact CRM fields.

Upon search, and if the user selects the customer, it will be presented with a hover information which includes the details captured in the selected Advanced Search field.

Please contact your Pitcher SPOC to know more about this new Advanced Search Configuration feature and how to activate it.

2 Show overlay menu by default when opening a file

A new setting has been added to allow to have the overlay menu per default displayed when opening content. Default is off in all the instances so contact your Pitcher SPOC to activate it

3 Acknowledgment message for multiple contacts selection

When the selection of multiple contacts from different accounts, the acknowledgment message is displayed within Unplanned Interaction and Quick Planning.

4 Enabling Full-Screen Mode for embedded videos

For embedded videos on presentations, we now have the ability to make the video full-screen and return back to its initial size through click on the “Back” button

5 Send an approved email (RTE) without selecting any content in Pitcher Impact

Sales rep shall be able to send the approved email (RTE) via Pitcher Connect without selecting any content upfront

6 All Contacts Navigation function inside Map view

A new function All Contacts has been introduced in the Map view to help users to reset and search easily their contacts in case of initial Account selection.

SDK Support 

• Close the call without prompting Postcall form: support Event to enable to cancel a call without launching the Postcall form
• extraContactQuery configuration setting has been introduced with AccountVisibility support inside Windows
• AccountVisibility configuration setting has been added to ContactVisibilityOnlyQuery inside Windows

fix 

• Improvements inside GPS geolocation accuracy and inside route optimization 
• In quick call planning mode, Google Maps route details are now opened in a new browser window when clicking the “View The Plan” button in the route optimization popup.
• Ensure that time formats are presented consistently across the Pitcher Impact application.
• Optimization of memory usage
• Translation Fixes
• Allow to save events when Mail & Calendar app are not available and integration is enabled

new Pitcher Impact iOS v2.85.152 new version is released with fixes, and performance improvements in the AppStore!

fix 

• In quick call planning mode, Google Maps route details are now opened in a new browser window when clicking the “View The Plan” button in the route optimization popup.
  

new Pitcher Impact Live v5.2 is released with new features and performance improvements

feature 

• Hosts (Impact users) can mute selected participants or all participants from the new “Participant” dialog.
• Hosts (Impact users) can remove the selected participants from the meetings
• Participants will be reminded to rotate their screens to the landscape mode when a mobile device/smartphone is used to join the remote meeting in portrait mode.

• The video panel of the participants will be ordered as per the below attributes allowing the Web participants to identify the active members of the session better

  1. Participants with the presenter status (can share their screen)
  2. Host
  3. Current user (“myself”)
  4. Participants with both microphone and camera enabled
  5. Participants with only microphone enabled
  6. Participants with only camera enabled
  7. Participants with both microphone and camera disabled

• The new microphone icon on the top left side of the participant video will be arranged as per the following rules

  1. red and crossed if the participant has microphone muted
  2. grey if the participant has the microphone unmuted
  3. green if the participant speaks for at least 0.3s
  4. back to grey if participant stops being an active speaker (silent for at least 3s)

new Pitcher Impact iOS v2.85.142 new version is released with new features, fixes, and performance improvements. 

feature 

• Added support for vertical post-call forms
• Enable the screen timeout lock as per the device settings (configuration parameter needs to be activated at an instance level)
• Additional account/contact visibility based on territory types with Salesforce integration

fix 

• Impact iPhone app now shows the instance selection screen properly with the correct scale of the Pitcher logo
• Impact iPhone app now displays the file names that are being downloaded fitted to the screen
• Account/contact filters on the map view are no longer behind the notch on the latest iPhone models

Pitcher Admin new version (v1.12.0) is released with some security improvements.

 improvements

Staff users are managed according to the new user management policy. 

Pitcher Impact iOS 2.85.119 is available on the App Store!

fix 

• The issue is resolved on the search function of the map view when finding the contacts without any account affiliations

Hi Pitcher ZeroDrive Community, 

We've been super busy over the last few weeks, and we're excited to share our updates! 🎉

We've released Pitcher ZeroDrive v1.5.0 with Consistent Link Outdating feature⚡️.

The new feature supports the expiration of files in the ZeroDrive links while keeping the rest of the documents still available to download via Pitcher ZeroDrive is implemented

With this new feature, a new instance configuration is added to remove expired/deleted files from download packages that are accessible via ZeroDrive links, instead of expiring the entire package when one of the files from the package expires. When this configuration is enabled for an instance:

• Expired/deleted files will be removed from download packages that are accessible via ZeroDrive links.
• Slides of expired/deleted files will be removed from custom slide sets in the download package.
• Download link will stay the same and be valid as long as there are other files in the package that are not expired.
• If the only file in the shared package expires, then the link becomes obsolete.
• If the same file becomes available with new validity dates, it doesn’t get added back to the packages where it was withdrawn. 
  • Example:
    • If content A, B, C is shared and then if C expires, before “Consistent Link Outdating” the full link was automatically expired.
    • With the “Consistent Link Outdating” feature, the link will still be valid, but it will include only A and B.

🚀 Stay tuned for the big news! 

New Pitcher Impact iOS 2.85.118 is available on the App Store!

features 

• Microsoft Dynamics CRM Synchronization feature is released. 

Now, users can

• log in to Dynamics via Impact
• synchronize accounts, contacts, and custom objects
• plan new events
• display the planned events and execute them.

Here are some screens of the new functionality:

• Users can now select the Quick Planning start time to identify whether the call is scheduled to the default time or not.
• Contacts are sorted in alphabetical order without considering Accounts affiliation.

fixES 

• Translations for route optimization are updated.
• Instead of the current date/time, the scheduled date/time is being displayed for planned events on the detailed planning screen.
• Chapter names on Custom Decks are fixed.
• The Back button for interactive can be turned off. 

Big news today! 🎉

We're starting to keep a 📝public changelog, so you're always up-to-date with releases, happenings, improvements, and fixes made in Pitcher.

We base all of our decisions on making you -our customer- successful. Therefore, it's our job to make sure you are fully informed about product updates and changes.

You may hop into the changelog and take a look at any time or 🔔subscribe to the feed.

This new page is here to improve critical communications between you and the Pitcher team. 

We look forward to hearing your feedback in the comments.