We’ve released a new version of Impact Windows on the Windows Store! This update introduces minor improvements & bug fixes:

Improved Impact Live Experience: In Impact Live meetings with the camera enabled, users can now view both the participants camera and their own camera, aligning the experience with the iOS app.

Bug Fixes

• Email Attachment Fix: Resolved an issue where files marked as non-emailable were incorrectly displayed within the "Send Emails" option.
• Call Resume Popup: The call resume popup will no longer appear after closing the app if the session has time expiration enabled, ensuring a smoother experience.

We’re pleased to announce that the following improvements are now available with the new Zero 1.106 version:

ICU Locale Format Compatibility

This release ensures that all Apex classes, Apex triggers, and Visualforce pages are updated to API version 45 or higher, enabling seamless support for ICU Locale formats. If your org is on a lower API version, upgrading is recommended to enable ICU Locale Format Capabilities.

Additional Enhancements

• New DB Reset Field: Added to the Sync Tracking object to track when a user performs a database reset, improving visibility into sync activities.
• Multichannel Activity Enhancements: New fields added to Multichannel Activity objects to support the integration of Digital Share Rooms from CatalogIQ, enhancing collaboration and tracking.

We’re committed to continuously improving our platform to better support your business needs. If you have any questions or need assistance, please reach out to our support team

To enhance our process efficiencies and align with various policy requirements globally, Pitcher will be discontinuing SMS verification as a method for multi-factor authentication (MFA) within Pitcher Admin, starting April 1, 2025.

All current users utilizing SMS verification for multi-factor authentication will be prompted to reset their authentication method. Users will need to update their authentication method to one of the alternative options listed below.

1. One-Time Password (OTP) through Authenticator Apps: applications such as Google Authenticator that provide Time-based One-Time Passwords (TOTP).
2. Security Keys: USB stick security keys for authenticating
3. Biometric Authentication: biometric methods such as fingerprint or facial recognition on the device used to access the portal.

If you need assistance updating your authentication settings, please contact our support team.

Thank you for your cooperation and for helping us enhance security for all users.

We're pleased to announce a new version of Pitcher Impact available:

Pitcher Impact iOS & IPadOS 

The latest version of Impact iOS 2.85.1192  is now available on the App Store! This update includes minor translation bug fix.

Please note that this version requires iOS 17 or later. If you're using iOS 16, you can continue using the previous version, but you will not be able to upgrade until you update your device to iOS 17.

Pitcher Impact Windows 

The new Impact Windows 2.123.0.0 is on Windows Store, this update includes minor bug fixes, addressing issues reported through customer support tickets to enhance stability and usability.

Pitcher Impact Android 

A new version of Impact Android 3.38.9 is ready with improvements and bug fixes to enhance your experience:

• Performance & Stability Enhancements – We've made improvements under the hood to ensure a smoother and more reliable experience.
• Bug Fix: Resolved an issue where files assigned to multiple categories were not appearing correctly in the Pillars UI.

Enhanced Theme Customization for PitchDecks and Slides

This feature provides a seamless way to maintain brand consistency across all PitchDecks and slides while ensuring flexibility for seasonal or campaign-specific designs. Admins and marketing teams can easily manage brand updates and ensure all content reflects the company’s current visual identity, saving time and improving efficiency.

• Admins can define themes that control the visual style of PitchDecks, slides, slide templates, and templates, including colors, fonts, and text styles.

• Once a theme is set up, users can easily apply or switch between themes with a single click.
• Themes ensure that all content aligns with the company’s brand style guide and can be quickly modified if the brand is updated.

Smart Folders for Content Navigation

Smart Folders provide a dynamic and customizable way to navigate content, making it easier for reps to find relevant materials based on their needs, improving efficiency and content accessibility.

• Reps can toggle to the Smart Folders view for a more personalized way to navigate content.
  
  
  
  
  
• Users can define how they want to categorize their content, and Smart Folders are automatically generated based on their selection.
• This allows reps to organize and access content in a way that aligns with their workflow and preferences.

Cascading Metadata Filters for Content

This enhances the filtering experience by reducing clutter and ensuring reps only see applicable filters, making content discovery more efficient and intuitive.

• Admins can define dependent metadata filters in instance settings per field group.

• When enabled, reps will see only relevant subsequent filters based on their previous selections (cascading filters).
  
  
  
  

This enhancement saves time for admins by allowing efficient metadata updates across multiple assets, ensuring consistency and reducing manual effort.

• Admins can now update metadata for multiple content items and PitchDecks at once.
• Bulk updates can be applied directly from the admin interface, streamlining metadata management.

Resizable Multimedia Component in PitchDecks

• Users can now resize and align the multimedia component directly within the PitchDeck.
• Provides more flexibility in adjusting the layout to fit different content needs.

We’ve released a new version of Impact Windows on the Windows Store! This update introduces minor improvements:

• Full Screen Functionality: The full-screen button now correctly toggles both entering and exiting full-screen mode. Previously, it only worked for entering full screen.
• Mailto Protocol Fixes: Adjusted the mailto protocol syntax to ensure compatibility with both old and new Outlook versions, affecting Send Device Code and Pitcher Impact Live.
• Delta Sync Alignment with iOS: Improved delta sync behavior by aligning it with iOS, including the addition of the skipAddingAccountExtraToVisibility parameter.

We’re excited to announce the latest updates to our Consent Module, designed to streamline compliance management and enhance user flexibility. Below are the key enhancements included in this release:

Mandatory Consent Field

A new mandatory field has been introduced to Consent Topic. This field ensures that a specific consent must be captured if it has not been previously recorded for the selected contact. While other consents can be skipped, this field guarantees compliance by requiring selection.

Read-Only Consent Field

We have added a new "Read Only" field for consent entries. This feature prevents updates to specific consents by Sales Representatives. Consents marked as Read Only can only be updated by the customer directly through the Consent Portal, ensuring data integrity.

Bulk Consent Remote Lightning Wizard

We are introducing the Bulk Consent Remote Lightning Wizard for administrators. This tool allows admins to send multiple remote consent requests in bulk. The wizard helps ensure all compliance consents are captured for selected customers efficiently and effectively.

Update Multiple Consents Simultaneously

We have now added a better way to update multiple consents simultaneously. It is now possible to select multiple consents and update them all together, instead of going through each one individually as before.

Hidden Channel Visibility Option

A new "Hidden" option is now available in Channel Visibility settings. When enabled, the toggle option for a consent is hidden from the frontend interface. The default value for hidden consents is set to Opt-In, simplifying customer interactions.

These updates aim to improve the functionality, flexibility, and compliance capabilities of the Consent Module. We encourage all users to explore these new features to optimize their processes. Features are disabled by default, please contact your Pitcher representative to activate these features in your instance.

We’re excited to introduce PIA-Smart Notes, designed to revolutionize how you prepare, conduct, and follow up on your meetings! Here's what’s new:

Pre-Call Notes Generation

Our AI now analyzes past interactions and follow-up tasks to generate detailed, actionable pre-call notes, giving you the insights you need to prepare for your meetings like never before.

Recommended Content

Based on the account selected, our AI suggests tailored content (presentations, case studies, or articles) to help you deliver maximum value during your meetings.

Post-Call Notes Automation

After your meeting, AI automatically creates post-call notes, summarizing the content presented and incorporating key details from the pre-call notes.

This new AI integration ensures you spend less time on admin tasks and more time building relationships and closing deals! Start using it today and take your productivity to the next level.

We’ve released a new version of Impact Android on the Play Store! This update introduces minor technical improvements to align platform parity inside the Send Docs feature.

We’ve released a new version of Impact Windows on the Windows Store! This update introduces minor technical improvements to align platform parity inside the Send Docs feature.