We're happy to announce a new version of Pitcher Impact for iOS, which includes Salesforce's latest mandatory security updates for Connected Apps and External Client Apps (ECAs).

Background

Salesforce has introduced enhanced OAuth 2.0 security standards for all partner applications integrated with their platform, enforcing PKCE (Proof Key for Code Exchange) and Refresh Token Rotation — mechanisms that protect authentication flows from interception and token misuse. This change is mandatory for all Salesforce-connected applications, including Pitcher Impact

What's New in 2.85.1325

Pitcher Impact now fully supports Salesforce's updated OAuth 2.0 requirements:

• PKCE on the authorization code flow used for Salesforce login.
• Refresh Token Rotation, so Pitcher Impact automatically handles rotating refresh tokens issued by Salesforce.

What You Need to Do

Update to Pitcher Impact 2.85.1325 as soon as possible. No manual reconfiguration is required on the Pitcher or Salesforce side as it is applied automatically.

We've released an updated version of Pitcher Impact for iOS with new features.

• Remaining deferrals on download prompts: When new or updated content is ready, the prompt now shows how many times you can still choose "Later" before a download is required. (Subject to a configuration option, not enabled for all customers by default.)
• Account speciality translations: Account specialities in the planning view now display translated correctly.

Thank you.

We've released an updated version of Pitcher Impact for iOS with new features.

This release makes call preparation faster by letting your pre-call notes be filled in for you, plus a small polish for Arabic users.

New features

• Auto-filled pre-call notes: Notes can now be added to the pre-call screen automatically when you open the call planner so the relevant information is already there for you to review and edit instead of typing it in by hand.

Thank you.

We've released an updated version of Pitcher Impact for iOS with new features.

• Contact list view for quick visits: Users can now default to a contact list view when recording unplanned quick visits. Configurable via the listOnlyModeForQuickCalls setting.
• Custom calendar error messages: When calendar throws errors, the app now returns specific error codes (e.g., EK_1, EK_2) alongside the system message. This allows custom, translatable error messages per instance. Configurable via the showCustomCalendarErrorMessages setting.

Thank you.

We've released an updated version of Pitcher Impact for iOS with new features and fixes.

• DB reset postponement limits: Backend-triggered database resets can now be postponed a configurable number of times via hideDownloadLaterCounter. Once the limit is reached, the user must accept the reset.
• Custom SSO landing page: SSO login now defaults to the customer-specific SSO option after logout or session timeout, removing the need for manual selection.
• Multilingual native email URL: The nativeEmailURL setting now supports multiple language translations per instance, with fallback to the default language.
• Multilingual email text for content sharing: Content sharing emails now render text in multiple configured languages.
• Time Off Territory in Pitcher Calendar: Fixed an issue where Time Off Territory records created directly in the Salesforce calendar were not appearing in the Pitcher Calendar.
• DB reset counter fix: Fixed an issue where the postponement counter could be bypassed by reopening the app during download.

Please do not hesitate to reach out for any feedback and questions.

Thank you.

We've released an updated version of Pitcher Impact for iOS with a fix for Impact Live.

Impact Live; screen sharing stability: Fixed a memory issue in the Live module that could cause the UI to become unresponsive during screen sharing sessions. Memory usage during live calls is now back to expected levels.

Please do not hesitate to reach out for any feedback and questions.

Thank you!

We are pleased to announce the release of Pitcher Impact iOS version 2.85.1253. This update includes stability improvements, fixes, and a performance enhancement for CRM data handling.

CRM database for postEvent queries: PostEvent queries now use the CRM database, improving performance and aligning with the optimized data architecture.

Hyperlink page navigation: Fixed an issue where opening a file via hyperlink (e.g., `pitcher://2006583/1`) would incorrectly open to page 2 instead of the specified page. Files now open to the correct page as expected.

Search in Sharing view: Fixed an issue where searching from the "Selected" tab in the Sharing view would display all content instead of filtering by selected items. The search now correctly shows "No results" when no files are selected.

Please do not hesitate to reach out for any feedback and questions.

Thank you!

We’ve released an updated version of Pitcher Impact for iOS, with a fix for the Reset Local Database at next launch steps. The controller setting flag is now properly handled. 

Please do not hesitate to reach out for any feedback and questions.

We’ve released an updated version of Pitcher Impact for iOS with some performance and stability improvements for Impact Live calls.

Please do not hesitate to reach out for any feedback and questions.

We’ve released an updated version of Pitcher Impact for iOS with some new enhancements.

• Support for the window mode on iPadOS 26
• Creating a new option to prevent the taken photos from being cropped so that the full picture is always preserved

Please do not hesitate to reach out for any feedback and questions.