We've released an updated version of Pitcher Impact for iOS with new features.

• Contact list view for quick visits: Users can now default to a contact list view when recording unplanned quick visits. Configurable via the listOnlyModeForQuickCalls setting.
• Custom calendar error messages: When calendar throws errors, the app now returns specific error codes (e.g., EK_1, EK_2) alongside the system message. This allows custom, translatable error messages per instance. Configurable via the showCustomCalendarErrorMessages setting.

Thank you.

We've released an updated version of Pitcher Impact for iOS with new features and fixes.

• DB reset postponement limits: Backend-triggered database resets can now be postponed a configurable number of times via hideDownloadLaterCounter. Once the limit is reached, the user must accept the reset.
• Custom SSO landing page: SSO login now defaults to the customer-specific SSO option after logout or session timeout, removing the need for manual selection.
• Multilingual native email URL: The nativeEmailURL setting now supports multiple language translations per instance, with fallback to the default language.
• Multilingual email text for content sharing: Content sharing emails now render text in multiple configured languages.
• Time Off Territory in Pitcher Calendar: Fixed an issue where Time Off Territory records created directly in the Salesforce calendar were not appearing in the Pitcher Calendar.
• DB reset counter fix: Fixed an issue where the postponement counter could be bypassed by reopening the app during download.

Please do not hesitate to reach out for any feedback and questions.

Thank you.

We've released an updated version of Pitcher Impact for iOS with a fix for Impact Live.

Impact Live; screen sharing stability: Fixed a memory issue in the Live module that could cause the UI to become unresponsive during screen sharing sessions. Memory usage during live calls is now back to expected levels.

Please do not hesitate to reach out for any feedback and questions.

Thank you!

We are pleased to announce the release of Pitcher Impact iOS version 2.85.1253. This update includes stability improvements, fixes, and a performance enhancement for CRM data handling.

CRM database for postEvent queries: PostEvent queries now use the CRM database, improving performance and aligning with the optimized data architecture.

Hyperlink page navigation: Fixed an issue where opening a file via hyperlink (e.g., `pitcher://2006583/1`) would incorrectly open to page 2 instead of the specified page. Files now open to the correct page as expected.

Search in Sharing view: Fixed an issue where searching from the "Selected" tab in the Sharing view would display all content instead of filtering by selected items. The search now correctly shows "No results" when no files are selected.

Please do not hesitate to reach out for any feedback and questions.

Thank you!

We’ve released an updated version of Pitcher Impact for iOS, with a fix for the Reset Local Database at next launch steps. The controller setting flag is now properly handled. 

Please do not hesitate to reach out for any feedback and questions.

We’ve released an updated version of Pitcher Impact for iOS with some performance and stability improvements for Impact Live calls.

Please do not hesitate to reach out for any feedback and questions.

We’ve released an updated version of Pitcher Impact for iOS with some new enhancements.

• Support for the window mode on iPadOS 26
• Creating a new option to prevent the taken photos from being cropped so that the full picture is always preserved

Please do not hesitate to reach out for any feedback and questions.

We’ve just rolled out an updated version of Pitcher Impact for iOS with some new enhancements.

• Following the update we have released in our last version, users can be prevented from removing certain types of items from the syncbox based on configuration. 
• Users will now be prompted to restart the app if a new version of the configuration file is downloaded.
• Improvements to SAP sync when using SAP SSO
  
  

We’ve just rolled out an updated version of Pitcher Impact for iOS. Here's what’s included:

Enhanced Sync Event Protection

A new configuration setting has been added to improve data integrity during synchronization. When enabled, this setting prevents users from manually removing synchronized events from the Sync Box.
This helps avoid accidental deletions and protects against data loss in scenarios where sync errors might occur due to Salesforce (SFDC) issues. By locking these events from manual removal, we ensure more reliable and accurate event management.

Time Format Alignment

We've aligned the time format for Full-Day Events between Windows and iOS platforms. This ensures consistent and accurate display of all-day events across devices, reducing discrepancies when switching between platforms.

Thank you for using the Impact app! If you have feedback or encounter any issues, feel free to contact our support team.

We’ve just rolled out an updated version of Pitcher Impact for iOS. Here's what’s included:

• We’ve updated the app to use the latest iOS 18 SDK. While the previous version already worked well on iOS 18, this upgrade ensures better long-term compatibility and performance.
• When closing and reopening the app during an ongoing visit, users will now consistently see the prompt to resume their session. This ensures smoother transitions and helps the users pick up exactly where they left off, as usual.

As always, we’re committed to improving your experience. If you have any questions or feedback, please contact our support team.