We’ve just rolled out an updated version of Pitcher Impact for iOS. Here's what’s included:

Enhanced Sync Event Protection

A new configuration setting has been added to improve data integrity during synchronization. When enabled, this setting prevents users from manually removing synchronized events from the Sync Box.
This helps avoid accidental deletions and protects against data loss in scenarios where sync errors might occur due to Salesforce (SFDC) issues. By locking these events from manual removal, we ensure more reliable and accurate event management.

Time Format Alignment

We've aligned the time format for Full-Day Events between Windows and iOS platforms. This ensures consistent and accurate display of all-day events across devices, reducing discrepancies when switching between platforms.

Thank you for using the Impact app! If you have feedback or encounter any issues, feel free to contact our support team.

We’ve just rolled out an updated version of Pitcher Impact for iOS. Here's what’s included:

• We’ve updated the app to use the latest iOS 18 SDK. While the previous version already worked well on iOS 18, this upgrade ensures better long-term compatibility and performance.
• When closing and reopening the app during an ongoing visit, users will now consistently see the prompt to resume their session. This ensures smoother transitions and helps the users pick up exactly where they left off, as usual.

As always, we’re committed to improving your experience. If you have any questions or feedback, please contact our support team.

We're pleased to announce a new version of Pitcher Impact available:

Pitcher Impact iOS & IPadOS 

The latest version of Impact iOS 2.85.1192  is now available on the App Store! This update includes minor translation bug fix.

Please note that this version requires iOS 17 or later. If you're using iOS 16, you can continue using the previous version, but you will not be able to upgrade until you update your device to iOS 17.

Pitcher Impact Windows 

The new Impact Windows 2.123.0.0 is on Windows Store, this update includes minor bug fixes, addressing issues reported through customer support tickets to enhance stability and usability.

Pitcher Impact Android 

A new version of Impact Android 3.38.9 is ready with improvements and bug fixes to enhance your experience:

• Performance & Stability Enhancements – We've made improvements under the hood to ensure a smoother and more reliable experience.
• Bug Fix: Resolved an issue where files assigned to multiple categories were not appearing correctly in the Pillars UI.

We have published a new version of Impact iOS on the AppStore. This new version includes some minor updates:

• Extended Barcode and QR Code Support: Added support for new barcode and QR code types in addition to existing ones like DATA_MATRIX, UPC_E, UPC_A, EAN_8, EAN_13, CODE_128, CODE_39 and ITF.
• Text Box Visibility Issue: Fixed an issue where the keyboard covered the text box, preventing visibility while editing.

We appreciate your continued support and value your feedback as we work to improve the app.

We have published a new version of Impact iOS on the AppStore. This new version includes some minor bug fixes:

• Fixed an issue where surveys could not be shared with customers via the email option, aligning functionality with the Windows version.
• Resolved an issue where the "Save and Submit Later" status for calls was not functioning as expected.

We appreciate your continued support and value your feedback as we work to improve the app.

We have published a new version of Impact iOS on the AppStore. This new version includes some minor bug fix related to push notifications feature.

We have published a new version of Impact iOS on the AppStore. This new version includes some new features.

Manage Device Content

Take control of your device content with the ability to download or remove non-mandatory content as you need. A new Preview tab lets you view all available content before deciding what to download.

Legend Map Functionality:

A new legend has been added to the map, providing a clear description of each pin color. This ensures you can easily interpret the meaning of each pin and navigate with confidence.

Always Show Device Identification Window: 

When disabled, users with only one assigned instance will now skip the home page and directly open their instance, streamlining the workflow.

We are excited to introduce Impact iOS 2.85.1124 with new enhancements and bug fixes.

Key Updates

Bookmark Management Enhancements
You can now rename and reorder bookmarks within the content, providing greater flexibility in how you organize and access key information.

Keep Call Unexecuted confirmation Alert
To prevent unintended actions, we’ve added a confirmation alert for action keep call unexcuted inside postcall formulary, allowing you to verify if you wish to proceed or retain the executed call, adding an extra layer of security to your processes.

Enhanced SFDC Data Synchronisation
We've introduced the ability to use the {LastModifiedDate} parameter inside salesforce admin configurator subqueries. This ensures that only delta information (i.e., recently modified data that meets the condition) is captured, without pulling in data from the main object. This improvement enhances data accuracy and relevance in sync processes. Ex:   select Id, Name from Account where id in (select account__c from object__c where status__c = 'Active' and lastmodifiedDate >= {LastModifiedDate}

Content Download Control
A new parameter has been added that allows you to disable content downloads when the instance is open. This helps to safeguard your data and reduce unnecessary data usage when working within the instance.

Reset Database parameter
A new parameter has been introduced to force a database restart during deployments. This ensures data consistency and system stability, reducing the risk of errors and ensuring a smooth transition during updates or system changes.

We have published a new version of Impact iOS on the AppStore. This new version includes some minor bug fixes.

A new version of Pitcher Impact iOS has been published in the Apple AppStore. With this version, we have completed an extensive amount of testing with iPadOS 18 and eliminated all issues we have found. In the iPadOS Public Release (GA) and subsequent updates, we will monitor the changes and keep on testing our application.

Key Updates:

• Content and app developers can now access to new functions to register and schedule push notifications even when the app is not running. These notifications can be used as reminders to bring the users back to the application.
• A new connection quality indicator is added to the Impact Live remote meeting controls to indicate if the user device connection health is good (with a green dot) or not (with a red dot). Please note this indicator is for the user (host) device, not for the participants and we suggest making a connection test before starting the calls as usual to detect connection problems in advance. This change will support the users to monitor their connection status during the call, not only at the start. Please see below for the two cases.

• Additional information is added about error logs to identify the issues and the user environment easier
• The error logging SDK is upgraded with a newer version and new config parameters were introduced to optimize the app performance
• Other minor bug fixes and performance improvements to prepare the Pitcher Impact app for the new iPadOS 18.