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Pitcher Impact iOS & IPadOS
2 years ago

Pitcher Impact iOS 2.85.291 is Released!

Hey there 👋 

We’re pleased to announce that the following features and bug fixes are now available in the AppStore!

FEATURES 

Overlapping colored map pins for accounts are introduced to distinguish each account within the same location.

It may be challenging for the user to distinguish between the accounts on the map if there are multiple accounts in the same location. Pitcher uses colored map pins for the accounts to address this issue. These are pretty much configurable with various geometrical shapes.


Save trip for quick call planning is now available for iPhone allowing user can check saved trips, plan trips and optimize trips on the iPhone as well.

 



SDK Support 

In order to help partners and developers satisfy new client requirements, additional Native SDK Events have been added.

  • Ti.App.fireEvent('arrangeQuickPlanningAccount')

Displays a message dialogue for the selected account in the quick planning page and determines whether the account should be deselected based on customer requirements such as Consent not given to initiate an interaction.


Config parameters

  • contentFilteringEnabled : Filters are removed for displaying the list of contents in the Select Content pop-up window for the Detailed call planner. Now, all the contents are displayed in the Pre-call select content window.
  • usePersonAccountsAsContacts: Synchronization of Person Accounts is completely supported by SFDC customers. Customers can now choose between the new synchronization option and the existing useAccountsAsContacts feature.


BUG FIX 

  • The application was crashing at login while using an external Bluetooth keyboard. Now, it is supported more smoothly
  • In some scenarios video controls were not appearing on the iPad, the bug is now fixed
  • Other minor bug fixes
Pitcher Admin
2 years ago

Pitcher Admin Auth0 login goes into Early Access

Hey there! our team of Engineers has been working to implement Auth0 login in Pitcher Admin, so our users can have a nicer and safer experience. 

Before deploying Auth0 in Production and enabling everyone to use this new login mechanism, we wanted to give you the chance to check it out. The Early Access environment, intended to collect feedback from our customers before we deploy the functionality, has access to the same instances & data as Production, but it has Auth0 login activated, which means that Early Access users can experience the new login with their real data.

In the meanwhile, the good old Production admin.pitcher.com URL will behave exactly the same. Auth0 will be deployed to Production on Wednesday October 26th.  

In terms of user experience changes, let me summarize a couple of items:

- New UI in the Login screen

- Change of your password is done via resetting the password. If triggered, User will receive a link where to update it. Please note that, by default, Early Access environment will have the same password than in Production, but if the password is reset in Early Access, Production password won't change. 

-SSO Capabilities. Auth0 allows enabling SSO (Single Sign-On) options. By default, SSO options are not enabled. Moving forward, once Auth0 is deployed to Production, Customers can request SSO to be activated. 

If you are interested in checking what the new Auth0 login looks like and getting Early Access on Auth0 for Pitcher Admin, please reach your Pitcher contact person.


Pitcher Impact Windows
2 years ago

Pitcher Impact Windows 1.68.0.791 is Released!

Hey there 👋 

NEW We’re pleased to announce that the following features and enhancements are now available in the WindowsStore!

SDK SUPPORT  

A new feature has been developed to allow the customers to define related list object order based on configuration and overwriting SFDC order.

This new feature is related to the following SFDC issue described in SFDC Article

New configuration parameters can be defined as:

"relatedSortSettings": {

"Object1": "skip",

"Object2": "Field DESC",

"Object3": "Field ASC",

}

BUG FIX 

  • When there were no defined filters, the Edit Event screen inside the calendar did not load properly, not allowing editing. This situation has been fixed with that new version.
  • Calendar hours format in the Edit view is in line with the EU/US configuration setting. Now, the format is uniform and reflects the 12/24-hour setting.
  • The hour before the start date was incorrectly stored while changing the end date. When the start date and end date are accurate, the event is saved with the user's choice.


Pitcher Impact iOS & IPadOS
2 years ago

Pitcher Impact iOS 2.85.264 is Released!

Hey there 👋 

We’re pleased to announce that the following bug fixes are now available in the AppStore!

BUGfix 

  • It was not possible to start a call from Tasks using the Use Account only feature. 
  • The application was crashing at login while using an external Bluetooth keyboard. Now, it is supported more smoothly
  • In some scenarios dropdown in the precall form was not filled, bug is now fixed
  • Other minor bug fixes
Pitcher Impact iOS & IPadOS
2 years ago

Pitcher Impact iOS 2.85.255 is Released!

Hey there 👋 

We’re pleased to announce that the following features and enhancements are now available in the AppStore!

new 

  • Now, when a user wants to share content via an email file link, the email body will also contain the filename while sending emails.
    For example:

  • A confirmation box has been added to confirm whether the user wants to cancel the call or does not want to log the call.
  • Introducing the Internal Only permission that will hide files in the Pitcher Impact app. Now the user won't be able to see and open the Internal use-only content with quick jump or bookmarks during the call. The permission is managed from Pitcher Admin
  • The user will find enhanced detailed planning on the iPad, in parity with the iPhone version.
  • In order to support multiple back-end cases at the same time, we have added OAuth support for the unification of multiple CRM systems. 
  • Added support in the Ti-App / Pitcher SDK functions to save screenshots directly to the camera roll.
  • Added support to receive push notifications even when the application is running in the foreground. In the past, it was only supported when the app wasn't active on the screen.
  • Various other enhancements 


BUG fixEs 

  • The issue of an internet connection alert appearing when the user is trying to open the Pitcher Zero Cards for the second time.
  • The application was crashing at login while using an external Bluetooth keyboard. Now, it is supported more smoothly
  • The issue about the records not being available offline after delta sync.
  • The issue of the CRM login window not showing username/password and a login button.
  • When the list of accounts was filtered, the result list stopped at the letter P.
  • PDF annotations not getting saved after using the hotspot feature of Launch another content.
  • The issue about when the user closes Post Call Form, the application was freezing in some cases
  • The issue about the application crashing at the Post Call Form.
  • Other minor bug fixes



 

Avatar of authorBhaskar Das
Pitcher Impact Windows
2 years ago

Pitcher Impact Windows 1.65.1.782 is Released!

new Pitcher Impact Windows 1.65.1.782 is released in Microsoft Store and contains a new feature and bug fixes.

feature 

  • Introducing the Internal Only permission that will hide files in the Pitcher Impact app. It shouldn't be possible to see and open the internal-only content via Quick Jump or Bookmarks during the call. The permission is managed from Pitcher Admin

fix 

  • The Not Visited For account/map filter was not working properly. It has been fixed now.
  • The user can select or reset the Not Visited For filter during the unplanned call in the calendar view.
  • The detailed planner was not opening after tapping the Back button, it is now fixed.
  • Performance improvements have been made for Delta Sync
  • After scheduling a quick call and tapping the home button, the user will no longer see a white screen.
  • Improvements in map sync, trip planning, route optimization, account filters, geo-location, and distance measurements
  • Various other minor bug fixes and improvements.




Avatar of authorBhaskar Das
Pitcher ZeroDrive
2 years ago

ZeroDrive 1.6.5 is now released

 ZeroDrive 1.6.5  is now released, and it includes bug fixesrelated to hotspots

 

Pitcher Admin
2 years ago

Pitcher Admin v1.15.0

new Pitcher Admin v1.15.0 is now released, and it includes new features:

feature 

  • A new way of managing Keywords in Pitcher Admin - keyword tree (as introduced here)
  • Introducing the Internal Only permission that will hide files in the Pitcher Impact app. This feature is available for new files or whenever distribution settings for an existing files are modified. The permission is not enabled by default and requires changes in the configuration of the instances. Your Pitcher Representative can be contacted to activate this feature.
Avatar of authorKrishna Das
Pitcher Admin
2 years ago

Introducing the Keyword tree

Hi there! as part of the continuous innovation of our platforms, and thanks to our discussions with our customers, we are about to activate a new way of managing Keywords in Pitcher Admin. We have named it Keyword tree.

Keyword tree can then be leveraged by Pitcher Impact in order to enable convenient and intuitive navigation on the content assigned to Keywords.

Keyword tree will be available in the coming days.

Pitcher Admin
2 years ago

Cookies Consent Management in Pitcher Admin

Dear Pitcher Admins, please note that from now on, all our users can manage cookies themselves at admin.pitcher.com. With this you will have better control over your privacy settings.

To access any time to your Cookies preferences from Pitcher Admin, please click on the link on the bottom of your browser once you have opened the website at admin.pitcher.com