We are thrilled to announce the latest updates in our application, designed to elevate user experience, streamline processes, and provide enhanced configurability for administrators. Read on to discover the exciting features and improvements included in this release.

New Navigation UI Flow for Enhanced User Experience

This new feature aims to streamline user interaction, reduce unnecessary clicks, and provide a more intuitive journey through our platform.

1. Streamlined Navigation: With the new navigation UI flow, users will experience a significant reduction in the number of clicks required to perform actions within the platform. This enhancement is designed to optimize user workflows and increase overall efficiency.
2. Simplified Access for Single Actions: Customers with single actions will now benefit from a streamlined process that enables them to jump directly to the product selector screen. This enhancement eliminates unnecessary steps, providing a more seamless experience for users with straightforward tasks.
3. Flexible Action Management: Users retain full control over their actions within the platform. With the introduction of the "Additional Actions" button, users can easily add more actions as needed or proceed directly to the summary view, empowering them to customize their experience according to their requirements.

Enhanced Product Selector

This improvement empowers users to effortlessly manage their inventory with enhanced visual identification and streamlined processes.

Key Highlights:

1. Visual Product Identification: Users can now easily manage their inventory by visually identifying products within the product selector interface. This intuitive approach allows users to quickly locate and select the desired products with a simple click, enhancing efficiency and productivity.
2. Streamlined Process Across Views: The enhanced product selector functionality is now applicable across various views, including Drops, Requests, and My Inventory views such as Transfer, Return, or Adjustments. This ensures a consistent and seamless experience for users across different workflows within the application.
3. Priority-Based Order Mechanism: A new order mechanism has been implemented to prioritize products based on matching criteria for each sales representative. This enhancement ensures that priority products are prominently displayed at the top of the list, facilitating easy selection and efficient order processing.
4. Enhanced Organization: To reduce the number of products and improve overall organization within the product selector interface, users can now hide product groups that are not currently relevant.
5. Autofill Setting: We have introduced a new autofill setting that can be enabled to automatically mark the required products for addition. This feature further streamlines the inventory management process by reducing manual intervention and simplifying product selection.

License Validation

Introducing a robust license validation feature that ensures greater control over the sampling process. The new validation checks for mandatory licenses, marked by a new checkbox, prevent users from finalizing processes without the required documentation. 

Inventory Questions

Facilitate feedback collection by enabling simple questionnaires in Salesforce. Users can configure questions based on actions, such as Reconciliation, Sample Request, or Sample Drop. The variety of question types, including Yes/No, Free Text, Single Choice, Multiple Choice, or Rating, offers flexibility in tailoring the questionnaire to specific needs.

Inventory Groups

To enhance data organization between inventory orders and transactions, a new object has been created - Inventory Groups. Admins and users can now view all actions performed by representatives in a consolidated single view, providing a comprehensive overview of inventory-related activities.

PDF Templates

A new PDF template feature has been seamlessly integrated with Salesforce. This empowers users to generate comprehensive reports reflecting field activities, facilitating communication with customers and allowing for retrospective reviews from an administrative standpoint. All relevant information will be added, including disclaimers and signature.

New template is controlled via settings allowing to decide to enable or not or just send signature to Salesforce.

Manager Adjustments

Enhance tracking capabilities by introducing manager adjustments. This feature requires the addition of manager names and signatures, providing a more robust system for monitoring and verifying adjustments.

All Adjustments

A new configuration has been implemented, mandating users to fill in all inventory products, even if they share the same quantity. This update allows administrators to track both differences and unchanged products, providing a more comprehensive overview of adjustments.

Enable to Change Contact in Summary View

Users can now change the contact in the summary view, offering a quick correction option in case a sales rep mistakenly selects the wrong contact. This functionality is available only when the contact is possible to change, if due actual selection excepts the limits with the new contact will not possible to change.

Skip Acknowledgement and Skip Signature

Introducing flexibility in the acknowledgement or signature process. Admins can now configure which products require acknowledgment or signature and which ones can be skipped and automatically confirmed, even when acknowledgment load/transfer is enabled or signature is mandatory at country level.

Compliance Address

Address information is now automatically added to the picklist view and cannot be removed, ensuring compliance with regulatory standards.

Thank you for choosing our product. We believe these updates will significantly enhance your experience and streamline your workflow. If you have any questions or feedback, please don't hesitate to reach out to our support team.

User Settings Enhancement

We've improved the accessibility and functionality of the user settings:

• New Location: User settings have been moved to the left menu for easier access.
• Additional Options: The user settings now include options to switch instances and log out, which are available for reps and admins.

Popularity and Trending Indicators in Canvas Manager

We've added new indicators and sorting options to the sections view in the Canvas Manager:

• Popularity and Trending Indicators: Sections now display icons indicating their popularity and trending status, providing quick visual insights into section usage and relevance.

• Sorting Options: Users can sort sections by popularity and trending status, making it easier to find the most relevant and frequently used sections.
  
  

Default Template Setting for Canvas Creation

We've added a new feature to streamline the canvas creation process for reps:

• Default Template Setting: Admins can now set a default template via the Canvas Manager. This template will automatically be pre-selected in the canvas creation modal for reps.

In-line editing for File and Folder Names and Tags

We've introduced in-line editing functionality for file and folder names and tags, empowering admins with greater flexibility and efficiency:

• Editable Names and Tags: Admins can now edit file and folder names and tags directly within the file browser interface, eliminating the need for additional steps or pop-up dialogues.
  
  

• Subtle Hover Icon: A subtle hover icon has been added to indicate areas where in-line editing is available for file and folder names and tags, providing users with visual cues for interaction.

Searchable Metadata Fields

We've enhanced the metadata functionality to improve efficiency and ease of use:

• Searchable Values: Users can now search within metadata fields to quickly locate specific values, streamlining the process of finding and selecting the correct metadata values.
  
  
  
  
  
  
  

This enhancement simplifies metadata management, allowing users to easily find and select the desired values, ultimately improving productivity and user experience.

Enhancements for Folders in File Browser

We've added improvements to enhance the folder browsing experience, including:

• File and Folder Count: Users can now see the count of files and folders within a folder directly next to the thumbnail, providing quick insights into folder contents.
• Refresh Folder Button: A new "Refresh Folder" button has been added, allowing users to easily update and retrieve the latest files within a folder.

Page Break Component in Canvas Builder

We've added a new feature to enhance the customization of your canvases:

• Page Break Component: Users can now add a page break between components in their canvases, allowing for better control over the layout and structure when exporting or printing.

This addition provides greater flexibility in organizing content within your canvases.

Nested Grid Support in Canvas Builder

We've added support for nesting grids within an existing grid component to address specific edge cases in the canvas builder:

• Nested Grids: Users can now create one grid within another grid component, providing greater flexibility and customization options for complex layouts.
• Enhanced Layout Control: This feature allows for more intricate and detailed canvas designs, accommodating a wider range of use cases.

Enhanced Full-Screen Canvas Mode

We've improved the full-screen canvas experience in the browser for a more seamless and user-friendly interface:

• Browser Full-Screen Mode: When entering full-screen canvas mode, the browser now also switches to full screen on the user's desktop, providing an immersive viewing experience.
  
  

• Exit Button Added: An exit button has been added to close the canvas directly, eliminating the need for an additional step. 
• Streamlined User Experience: These enhancements make it easier for users to enter and exit full-screen mode, improving overall navigation and usability.

Transition Effects in Canvas Presentation Mode

We've introduced transition effects to enhance the presentation mode experience:

• Smooth Transitions: When navigating through sections in presentation mode, users will now experience smooth transition effects, providing a more polished and engaging presentation.
  
  

• Admin Controls: Admins can now add and customize transition effects in the canvas builder through the settings of the section list, offering greater flexibility in designing presentations.
• Enhanced Visual Appeal: These effects improve the visual flow between sections, making presentations more dynamic and professional.

• Consistent Tagging: Tagging behaviour is now aligned across the platform, such as the canvas creation modal and canvas builder settings, ensuring a uniform experience.
  
  

  

  
  
  

  • Improved UX: The user experience for handling multiple tags per row has been improved, making it easier and more intuitive to add, manage, and view tags.

  
  

We are excited to announce the release of Impact Windows Version 2.102.2.0 on the Windows Store. This update addresses minor issues and parity platform enhancements to provide you with an even more seamless experience.

What's New:

• Locked Slides: You can now move locked slides as a group. Moving one locked slide will move all the locked slides in the group. A new icon has been added for easy identification of locked slides as part of that release.

• Custom Order for Preselected Content: A new configuration parameter allows users to change the order of preselected content in planning mode, with an option to prioritize Custom Decks.
• iOS Parity Enhancements: Various improvements have been made to support events available on iOS, ensuring better cross-platform consistency.

Popularity and Engagement Filters for Section Selectors

We've added new system filters to the section selector to help users find and organize sections more effectively:

• System Filters Added: Users can now filter sections by "Popular," "Trending," "Recommended," and "Latest."

• Combined Filters: These filters can be selected together, allowing users to narrow down sections based on multiple criteria simultaneously.

• Enhanced Section Management: This feature improves the ability to discover and manage sections, making it easier to access relevant and up-to-date content.

Image Editing Permissions in System-Generated Sections

We've added a new feature that provides reps with greater flexibility in managing images within system-generated sections:

• Image Editing Permissions: Reps can now edit or remove images in system-generated sections, contingent on the permissions set by the admin.
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  Admin Control: Admins can define specific permissions, allowing them to control whether reps can modify images within these sections.
• Enhanced Flexibility: This feature allows for more dynamic content management, enabling reps to tailor sections to better meet their needs and preferences.
• Improved Collaboration: By granting reps the ability to edit or remove images, collaboration between admins and reps is streamlined, ensuring that content remains relevant and up-to-date.

Image Inclusion Settings for PDF Generation

We've introduced a new feature for admins that offers greater control over image components in the canvas:

• Image Inclusion Settings: Admins can now specify whether all added images should be included or excluded when generating the PDF version of the canvas.
• Enhanced Customization: This setting allows for tailored PDF outputs, ensuring that only the desired images are included in the final document.
• Improved PDF Management: By controlling image inclusion, admins can create more streamlined and relevant PDF versions of canvases, enhancing the overall quality and focus of the exported content.

New Feature: Bulk Edit for Tags and Metadata in Canvas Manager:

We've introduced a bulk editing feature to enhance the management of tags and metadata in the Canvas Manager:

• Bulk Edit Capability: Admins can now perform bulk edits for tags in Templates and Sections Templates, and metadata for Saved Canvases and Sections.

• Efficient Management: This feature allows for efficient and streamlined management of tags and metadata, saving time and reducing the effort required for individual edits.

Auto-Focus on New Components in Canvas Editing

• Auto-Focus on New Components: When a new component is added to the canvas, the view automatically scrolls to and focuses on the location where the component is placed.
• Improved Editing Workflow: This feature helps users quickly locate and begin editing newly added components, reducing the time and effort required to find them on the canvas.

Streamlined Action Icons in Canvas Manager

We've made enhancements to the Canvas Manager table to reduce clutter and improve usability:

• Icons Moved to Actions Menu: Certain action icons have been relocated to the actions menu, creating a cleaner and more organized interface.
• Hover-Activated Icons: These icons now only appear when a user hovers over the relevant area, further reducing visual clutter.
• Enhanced User Experience: This change provides a more streamlined and user-friendly interface, allowing users to focus on the most pertinent information without distraction.

Web Content Uploads in Admin Platform

We're excited to announce support for web content uploads in our Admin platform, broadening the range of content you can include:

• HTML5 Content Support: Users can now upload and integrate agency-created HTML5 content directly into the CMS.
• Versatile Content Types: This feature supports various web content types, allowing for richer and more dynamic presentations and pages.
• Enhanced Customization: By supporting web content uploads, users have greater flexibility to customize and enhance their content with interactive and engaging elements.

Introducing Canvas History with Undo/Redo functionality

We've introduced a comprehensive undo/redo feature for canvases, allowing users to manage and revert changes with ease before saving.

• Change History: Users can view the entire change history of a canvas, providing a detailed record of all changes made since the canvas was launched until saved.
• Reverting Changes: Users can revert the canvas to previous states since last saving, enabling them to undo changes step-by-step. This includes all alterations made to content and themes before saving.
• Actions in Change Log: The change log records all significant actions since the canvas was launched until saved. This provides a clear timeline of modifications, aiding in troubleshooting and content management.
• No Context Dependencies: The undo/redo functionality is based solely on component changes within the canvas, without any external context, ensuring reliability and simplicity.

Full-Screen Mode for Canvas

To enhance the viewing experience, we've added a full-screen mode to our canvas that hides additional buttons, bars, and actions:

• Full Immersion: When activated, full-screen mode removes visual distractions, allowing users to focus solely on the canvas content.
• Improved Presentations: Ideal for presentations and focused work, the full-screen mode offers a clean and distraction-free environment.
• Easy Activation: Users can toggle full-screen mode with a simple action, providing flexibility to switch in and out of full-screen as needed.

Improved Tag Entry for Canvas Manager

We've enhanced the tag entry experience in the canvas manager to make it more intuitive and user-friendly.

• Seamless Tag Addition: When adding tags, clicking outside the tag area automatically saves the new tags, reducing the need for additional clicks.
• Quick-Tag Saving: Pressing "Enter" once after adding tags will save them, streamlining the tagging process and reducing unnecessary steps.
• Tag Deletion Confirmation: When deleting tags, users must confirm the deletion after removing all items, preventing accidental tag loss. If the user doesn't confirm, the tags are restored.

Improved Search Experience

Improve the overall search experience by providing clear feedback and results tailored to user roles and contexts.

• When using the search function within a canvas, results now include apps.
• If the app is embedded in the canvas, the search jumps to the app within the same canvas.
• If the app isn't embedded, the search takes you to the app and closes the current canvas.

• Expired files are now hidden from view, reducing clutter and keeping search results relevant.
• Admins can still see expired files, providing necessary oversight for file management.

Unified Tooltips and Toasts

To improve consistency and user experience, we've unified all tooltip notifications and transitioned them to toasts.

• Unified Notification System: All tooltips are now replaced with toast notifications for a consistent and streamlined experience.

Disclaimer Text for Shared Canvas Emails

The disclaimer informs recipients about the terms, conditions, or any other pertinent information related to receiving a shared canvas via email.

• Improved Compliance: Helps ensure that sharing practices align with legal and organizational requirements.

Consistent Color Palette Across All Apps and Viewers

We've improved the platform to ensure all apps and viewers follow the environment's designated colour palette:

• Unified Color Scheme: All components, apps, and viewers now adhere to the same colour palette, creating a consistent visual experience across the platform.

Local File View Settings

With this feature, users enjoy a more consistent and tailored file viewing experience, with settings that adapt to their preferences and remain persistent across sessions:

• PDF View Mode: The height and width settings for viewing PDF files are now saved to local storage, ensuring a consistent view mode across sessions.
• Default View Mode: The default setting is "fit to width," providing a comfortable and accessible view of PDF content.

Component Navigator Panel: Real-Time Updates

We've enhanced the component navigator panel to show real-time updates to canvas content, including grid component changes:

• Live Updates: The component navigator now reflects real-time changes to canvas content, allowing users to see updates as they happen.
• Grid Component Changes: Adjustments to grid components are instantly displayed in the navigator panel, providing immediate feedback on layout changes.

We're thrilled to announce the latest enhancements to our Standard UI, packed with exciting new features aimed at improving user experience, productivity, and overall customer satisfaction. This release focuses on adding functionality, fixing bugs for enhanced stability, and optimizing performance. 

New Features:

Enhanced Chat Functionality:

• Introducing a new chat tab with support for multiple chat windows, allowing for better organization of customer conversations.
• Stay informed with alert message icons for pending messages, ensuring you never miss an important interaction.

• Access chat and enrollment to multichannel icons directly within the customer list, simplifying navigation and enabling quick enrollment of customers to social channels via QR codes.

• Share complaint content and messages directly from chat with a single click

Pitcher Advanced Assistant (PIA)

We're excited to announce PIA, designed to revolutionise the way your representatives engage with customers. With our newest feature, powered by AI technology, CoPitcher now seamlessly integrates with both public and private sources to provide your reps with the most up-to-date and relevant information at their fingertips.

1. AI-Powered Customer Conversations: Your reps can now chat with PIA just like they would with a colleague. Whether they're looking for product information, troubleshooting tips, or customer insights, PIA is there to assist 24/7.
2. Access to Public and Private Knowledge: PIA doesn't just rely on internal data. It taps into a vast array of public resources as well as your company's proprietary knowledge base to deliver comprehensive and accurate responses to your reps' queries.
3. Real-Time Content Recommendations: Need to find the perfect piece of content to share with a customer? PIA analyzes the context of the conversation and recommends the most suitable content from your internal repository.
4. Improved Customer Satisfaction: By equipping your reps with the tools they need to provide timely and relevant information, PIA helps enhance customer satisfaction and loyalty.

Share Custom Decks:

We're excited to introduce enhancements to our Share Deck feature, empowering users to foster collaboration, share best-in-class content, and enhance team efficiency like never before. Now, users can share personalized custom decks with colleagues, facilitating knowledge sharing and streamlining workflows within teams.

• Users can now share their personalized custom decks with colleagues, enabling the dissemination of best practices and high-quality content across the organization.
• Share decks are in read-only format, allowing recipients to view the content without making changes. This ensures content integrity while providing access to valuable resources.
• Recipients have the option to clone the shared deck, enabling them to personalize the content based on their specific needs or insights gained from customer interactions. This flexibility empowers teams to tailor content for individual engagements effectively.

Related Content:

Introducing our custom plugin for Related Content! Now, when starting a meeting, reps get instant recommendations on the most relevant content based on the client's attributes. The Custom Plugin for Suggested Content analyzes the attributes of the selected account, such as campaign affiliation or opportunity stage. Based on this information, it dynamically generates a list of the most relevant content items from your repository. Representatives can then effortlessly access and incorporate these recommendations into their presentations.

SFDC Dashboard Integration:

Visualize all your Salesforce (SFDC) dashboards seamlessly within the Pitcher UI. Gain comprehensive insights and streamline your workflow by accessing SFDC data directly in our platform. Some key features are:

1. Online Data Synchronization: Our platform ensures real-time data synchronization while users are online. This means that whenever users access SFDC dashboards within our platform, they receive the latest updates and insights, keeping them informed at all times.
2. Offline Data Accessibility: We understand that connectivity isn't always guaranteed. That's why we've implemented a robust offline mode. Even when users are offline, they can still interact with SFDC dashboard data seamlessly within our platform. All the necessary data is cached locally, empowering users to continue their analysis and decision-making process uninterrupted.

3. Support for Various Report Types:

   • Donut Charts: Visualize data in a circular format, enabling easy comprehension of proportions and percentages.
   • Metric Charts: Display key performance indicators (KPIs) and metrics prominently, allowing users to quickly gauge performance at a glance.
   • Gauge Charts: Provide a visual representation of progress or levels in percentages, ideal for tracking goals and targets.
   • Bar Charts: Illustrate comparisons between different categories or groups, facilitating clear insights into trends and patterns.
   • Funnel Charts: Visualize stages of a process or sales pipeline, helping users identify potential bottlenecks or areas for optimization.

Share Box Rebranding:

Experience a revamped share content feature, making it more intuitive and user-friendly to distribute content to your customers. Enhance engagement and communication with a refreshed interface. Some new key features are:

• Visual Content Preview: Now, you can preview content with ease using the new eye button,  simply click the eye icon to open the full content.
• Streamlined Selection: We've revamped the selection interface to provide clearer indications of which content is available for selection. You'll now find it simpler to identify and choose the content that aligns perfectly with your needs and apply filters for an easy search.

• Scheduled Sending: Introducing the ability to schedule document sending! You can now set the time and date for sending your selected documents, empowering you to plan your communications ahead of time and ensure timely delivery.

Streamlined Account and Contact Creation:

Easily create new accounts or contacts directly within the Customer tab, reducing workflow interruptions and enhancing efficiency.

Theming Console:

Introducing a new theming console that allows you to customize the UI based on your corporate branding. Tailor the platform to align with your company's identity for a cohesive user experience.

Bug Fixes:

Numerous bug fixes have been implemented to ensure better stability and performance across the platform. We've addressed various issues reported by users to deliver a smoother and more reliable experience.

As always, we're dedicated to providing you with the best experience possible. If you have any feedback or encounter any issues, please reach out to our support team.

Introducing the Notes Feature

Draggable Interface: Enjoy a seamless user experience with a draggable interface, allowing for flexible positioning on your screen.

Detached Mode: Dive into your notes with ease by toggling to detached mode and accessing your notes in a separate window for enhanced multitasking and workflow management.

Pre-Call Notes Integration: Pre-call notes seamlessly appear in the notes interface when starting a meeting, providing quick access to important information and facilitating effective preparation.

Post-Call Notes Auto-Update: Notes added during the meeting in the notes interface are automatically included in the post-call notes by default, ensuring continuity and comprehensive documentation of meeting discussions.

Canvas Link Component

Web Link Integration: Users can now easily add web links to their canvas, providing direct access to external resources.

Anchor Link Support: Seamlessly links to other components within the canvas by adding anchor links, facilitating navigation and interactivity.

Customization Options: Define the link type, including button style or text hyperlink, and customize the colour theme, font, size, and alignment to suit your design preferences.

Popularity and Engagement Icons for Sections

These indicators help users quickly gauge product popularity and engagement at a glance, supporting data-driven decisions and streamlined navigation.

• Blue Crown: The most popular product.
• Light Blue Flame: Moderately popular.
• Gray: Minimal popularity or lack of data

• Green Chart Line: Indicates an upward trend in engagement.
• Grey Icon/Red Chart Line: Represents downward trends or no data.

Content Browser Enhancements

Larger Thumbnails: Thumbnails are now bigger, allowing for easier visual identification of content.

Enhanced Tag Display: Tags are now shown in rows, improving readability and organization.

Quick Access: Enjoy quick access to recent and favourite files, streamlining navigation to frequently accessed content.

Detailed View: Enjoy detailed views of your content's impact, providing valuable insights at a glance.

Improved Section Scrolling

Inner Section Scroll: In Edit mode each section now features an inner scroll, allowing for seamless scrolling within sections.

Outer Scrolling Continuation: After reaching the end of a section, users can continue scrolling, and the outer scrolling will seamlessly transition to navigate through subsequent sections.

Searchable Template Tags in Canvas Creation

Tag Display: Templates now show tags below their names in the dropdown menu, providing users with additional information at a glance.

Search Functionality: Users can now search for templates based on their tags, making it simpler to find the desired template quickly and efficiently.

Tagging Enhancements

Efficient Tag Entry: Add tags seamlessly by using commas or pressing enter, providing flexibility and ease of use.

Save Changes: Save your tag changes effortlessly by double-pressing enter or clicking the checkmark icon, ensuring quick and convenient updates.

Multimedia Component Improvements

Enhanced Look and Feel: Experience a refreshed and modernized appearance for the multimedia component, ensuring a more visually appealing user interface.

External Link Support: Seamlessly integrate external content by adding support for external links, allowing users to incorporate a wider range of multimedia resources into their canvases.

New release of Impact Windows Version 2.93.0.0 is available on the Windows Store. This update addresses minor issues and parity platform enhancements to provide you with an even more seamless experience.

• Custom Deck Functionality: Made minor alignments within the custom deck functionality, users can now view slide titles during the creation of decks for improved usability.
• Lock Functionality: Improved alignment inside Lock functionality so now ensures that slide order is always maintained when slides are added.
• Call functionality:  alignment inside some events to ensure the same behaviour in both platforms.

We're excited to present the latest update for the Impact iOS application, bringing you enhanced stability and compatibility. Here's what's new in this release:

• Lock Slide Functionality: We've addressed some minor issues related to the lock slide functionality in edit mode. Now, users can seamlessly navigate through the application without encountering any disruptions during editing sessions.
• SDK iOS 17 Apple Upgrade: While our previous version of the app ran smoothly on iOS 17, we've now ensured seamless compatibility with the latest iOS SDK 17. 

As always, we're dedicated to providing you with the best experience possible. If you have any feedback or encounter any issues, please reach out to our support team.

We are excited to announce the release of Impact Windows Version 2.86.0.0 on the Windows Store. This update addresses minor issues and parity platform enhancements to provide you with an even more seamless experience.

Features:

• Capture Photo with Location Metadata: new backend option to include location metadata when capturing photos. This feature caters to customers who require location data associated with engagement execution.
• Customizable Calendar Title Field: Customers who do not utilize the standard Event object can now set up a title field inside the calendar according to their specific needs. This customization provides flexibility in managing calendar entries.

Bug Fixes:

• Lock Slides Functionality Fix: Corrected an issue within the lock slides functionality that previously allowed the reorder of locked slides on edit mode. Now, it is not possible to alter the order of slides , ensuring compliance and stability.
  
• Addressed Empty Account Name Creation: Fixed a bug that allowed the creation of accounts with empty names. Users will no longer encounter issues when creating accounts without providing a name.