Consent 2.3 enhancements are available!
We’re excited to announce the latest updates to our Consent Module, designed to streamline compliance management and enhance user flexibility. Below are the key enhancements included in this release:
Mandatory Consent Field
A new mandatory field has been introduced to Consent Topic. This field ensures that a specific consent must be captured if it has not been previously recorded for the selected contact. While other consents can be skipped, this field guarantees compliance by requiring selection.
Read-Only Consent Field
We have added a new "Read Only" field for consent entries. This feature prevents updates to specific consents by Sales Representatives. Consents marked as Read Only can only be updated by the customer directly through the Consent Portal, ensuring data integrity.
Bulk Consent Remote Lightning Wizard
We are introducing the Bulk Consent Remote Lightning Wizard for administrators. This tool allows admins to send multiple remote consent requests in bulk. The wizard helps ensure all compliance consents are captured for selected customers efficiently and effectively.
Update Multiple Consents Simultaneously
We have now added a better way to update multiple consents simultaneously. It is now possible to select multiple consents and update them all together, instead of going through each one individually as before.
Hidden Channel Visibility Option
A new "Hidden" option is now available in Channel Visibility settings. When enabled, the toggle option for a consent is hidden from the frontend interface. The default value for hidden consents is set to Opt-In, simplifying customer interactions.
These updates aim to improve the functionality, flexibility, and compliance capabilities of the Consent Module. We encourage all users to explore these new features to optimize their processes. Features are disabled by default, please contact your Pitcher representative to activate these features in your instance.